topic Re: phone locked in Other Help

phone locked

feargal939 — Fri, 06 Sep 2013 21:08:51 GMT

Hi,
I've been with 48 for the last 2 months using a Sony Tipo. I've recently ordered a iPhone4 but it wont be here till next week. So tonight i ordered a micro sim card for iphone on 48.ie, however after doing this my current sim wont work. I really need my phone this week too. Can you please reactivate it.

Re: phone locked

dalyer — Fri, 06 Sep 2013 22:39:11 GMT

You must have ordered a replacement SIM (which deactivates your current SIM) rather than a new SIM. See here:

http://community.48months.ie/t5/Most-Popular-Questions/You-need-a-replacement-SIM/m-p/7234#U7234

Contact 48 support to see if they can reactivate your current SIM. I'm not sure if they can.

http://help.48months.ie/requests/new

Hope this helps.

Re: phone locked

chrisshan — Fri, 06 Sep 2013 22:42:29 GMT

in future references, you dont need to order a replacement sim for changing sim card size, in any local phone store repair shop should have sim cutters and takes 1 snip and your at micro size, no change and you keep all contacts on the sim.

Re: phone locked

dalyer — Fri, 06 Sep 2013 23:51:25 GMT

Another option is to always get a nano SIM and use a nano to micro or nano to mini SIM adaptor as required. They seem to be available for about a fiver around town (Dublin) - e.g. €3.99 here:

http://www.gsmsolutions.ie/shop/sim-card-accessories/219-micro-nano-sim-card-adapter.html

Hope this helps.