topic Re: Lose my code in Other Help

Lose my code

Anon — Fri, 06 Sep 2013 09:36:06 GMT

Hello Please I need your help I have be using this number for a year or so and I lose the code when I was asked to put in my code and now I can not pay my membership anymore for some time now and my friend has be paying for me but the last one she paid for me only last for a week. Please I dont know if you can help with my date of birth or the number.

Re: Lose my code

dalyer — Fri, 06 Sep 2013 10:00:03 GMT

When you say "code" I presume you mean your login details? You need to contact support about this. You can email them here if you cannot log in and log a support request online:

support@48months.zendesk.com

Hope this helps.

Re: Lose my code

Anon — Fri, 06 Sep 2013 10:19:45 GMT

Please I puk code and I have be using this sim for a year or so now but I lose the pack of the same were the puk code is and the number to regsiter with because it asking me to regsiter again why I regsiter this sim at the first time I got it that was 2012 and I have be on this number pay my membership but now I can not pay my membership again please help

Re: Lose my code

Anon — Fri, 06 Sep 2013 10:20:57 GMT

it puk code and the number code that is use when you want to regsiter your sim

Re: Lose my code

dalyer — Fri, 06 Sep 2013 11:20:06 GMT

Any use?

http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/I-forgot-my-PIN-What-now/ta-p/256

The PUK code is available from your online account.

Can you log into your online account?

You don't need your PIN[1] or PUK to purchase membership so I don't really understand why you are unable to purchase it yourself.

If necessary log a support query to get 48 to assist you:

http://help.48months.ie/requests/new

Hope this helps.

Re: Lose my code

Anon — Fri, 06 Sep 2013 21:20:45 GMT

how can I log to support query to get 48 to assist me please I have try all I can.

Re: Lose my code

dalyer — Fri, 06 Sep 2013 22:35:43 GMT

I already posted the link for logging support queries above.

If you are still not clear then see here:

http://community.48months.ie/t5/Most-Popular-Questions/How-to-get-help/m-p/50#U50

Hope this helps.