topic Re: Iphone unlock and sim register in Other Help

Iphone unlock and sim register

Anon — Mon, 02 Sep 2013 13:44:32 GMT

ok so I tried to move my iphone from vodafone to 48 but i only realised after registering my new 48 sim that my iphone should have already been unlocked. Now I have left vodafone and i'm technically with 48 but i cant get the security code to register my sim as i have no sim for 48 to send the code to as my vodafone account and sim was cancelled.I cant get a new sim from vodafone as im with 48 now and vodafone have told me that I need to register my number to my 48 sim before i can do anything but i seem to be stuck in a catch 22. Anyone there to help me pleeeeeease?

The number on the sim is: 8935311130 203266455 M

Re: Iphone unlock and sim register

Anon — Mon, 02 Sep 2013 14:18:15 GMT

Now my sim seems to be active. I have full bars in the top left of m screen with 48 beside them but I still can't ring anyone or they me. Do I just wait or I there still something wrong? Will buying membership solve this?

Re: Iphone unlock and sim register

dalyer — Mon, 02 Sep 2013 20:54:00 GMT

You have to have membership to use any services on 48.

Hope this helps.

Re: Iphone unlock and sim register

Anon — Mon, 02 Sep 2013 22:57:30 GMT

I just paid a tenners worth of membership but I still can't do anything. When I try to make calls I get that message of "sorry this is one call you're not allowed to make, go to your corner". Whatever that means...

Re: Iphone unlock and sim register

dalyer — Mon, 02 Sep 2013 23:11:21 GMT

What membership did you buy?

What does your online account say about your membership status and expiry date?

What sort of number are you calling - e.g. an Irish mobile or landline number?

If necessary you should contact 48 support for assistance:

http://help.48months.ie/requests/new

Hope this helps.

Re: Iphone unlock and sim register

Anon — Mon, 02 Sep 2013 23:52:49 GMT

I bought the guido, it says paid and expiry date is 02/10/13. Any number I try doesn't work and I can't send texts either. I've sent my issue to the 48 support too but no reply.

Re: Iphone unlock and sim register

dalyer — Tue, 03 Sep 2013 09:33:17 GMT

OK - I don't know what the problem is so. You'll have to wait for 48 support to get back to you I guess:

http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/How-to-get-help/ta-p/238

How long does it take to get a reply?

The 48 support crew work 7 days a week from 8am to 10pm. You can expect a reply within 6 business hours, if you've responded to something they've sent you, it'll be 24 hours.

And if something has to be looked at by the tech guys, it can take between 3 and 5 working days to get resolved. If you e-mail in though, you'll get a reply within 48 hours.

Hope this helps.

Re: Iphone unlock and sim register

Anon — Tue, 03 Sep 2013 10:33:47 GMT

Grand ill probably just go to vodafone again to hell