topic Re: Membership transaction taking forever?! in Other Help

Membership transaction taking forever?!

deebar — Sat, 13 Jul 2013 10:41:18 GMT

Hi,

I moved to 48 today(saturday) and everything is fine with phone and sim and my number was transferred over, however when i tried to buy membership that part of the site was down. SO my mum tried to pay someone elses membership thing. now when I look it says its not paid and the bar beside it has been the same position for ages which is halff way(more than a cuppa tea hah). It also wont let me buy more or anything because it says I have an error.

Any help would be amazing ASAP, as I needed membership for today.

Hello by the way I'm Paul.

Thanks!

Re: Membership transaction taking forever?!

Anon — Sat, 13 Jul 2013 14:14:01 GMT

has this come through yet, Paul, or are you still waiting?

Re: Membership transaction taking forever?!

dalyer — Sat, 13 Jul 2013 15:50:36 GMT

If you're still waiting then you should probably log a support request to get 48 to look into this for you if you haven't done this already:

http://help.48months.ie/requests/new

Hope this helps.

Re: Membership transaction taking forever?!

deebar — Mon, 15 Jul 2013 09:27:34 GMT

Hi! Sorry I have been away! This is now sorted thanks to Nathan with the 48 Facebook team. Thank you:)

Re: Membership transaction taking forever?!

dalyer — Mon, 15 Jul 2013 09:43:40 GMT

Glad you got it sorted in the end.

Re: Membership transaction taking forever?!

glennwilliamson — Sat, 17 Aug 2013 16:33:45 GMT

mine is the same what can i d

Re: Membership transaction taking forever?!

Anon — Sun, 18 Aug 2013 07:59:41 GMT

I suggest you raise a ticket with a member of the technical staff using the link in my signature, Glenn!

Re: Membership transaction taking forever?!

Anon — Sun, 25 Aug 2013 16:11:12 GMT

it keeps saying error when i tryu to pay membership for my friend what do i do she needs it ASAP:(

Re: Membership transaction taking forever?!

deebar — Wed, 28 Aug 2013 20:15:42 GMT

Hey tommybuckly1, has your friend paid her first membership or is this further down the line, if it hasn't been resolved as of now, contact the 48 care crew, also contact them via their Facebook page, they are very quick with somebody standing by! Let me know how you get on.

Cheers
P