https://community.48.ie/t5/Other-Help/Someone-has-shut-off-my-dad-s-SIM-how-to-get-it-back/m-p/64992#M19770 Tue, 17 Sep 2024 18:19:33 GMT Richelleg7555 2024-09-17T18:19:33Z https://community.48.ie/t5/Other-Help/Someone-has-shut-off-my-dad-s-SIM-how-to-get-it-back/m-p/64992#M19770 Tue, 17 Sep 2024 18:19:33 GMT https://community.48.ie/t5/Other-Help/Someone-has-shut-off-my-dad-s-SIM-how-to-get-it-back/m-p/64992#M19770 Richelleg7555 2024-09-17T18:19:33Z https://community.48.ie/t5/Other-Help/Someone-has-shut-off-my-dad-s-SIM-how-to-get-it-back/m-p/64993#M19771 <P>Your post was blank <a href="https://community.48.ie/t5/user/viewprofilepage/user-id/235687">@Richelleg7555</a>&nbsp;and the subject line doesn't really explain the issue clearly.&nbsp;</P> <P>What exactly do you mean by "shut off"?</P> <P>What are the symptoms of the problem?</P> <P>Are there any error messages on the phone?</P> <P>Does it have a connection to the 48 network/signal bars?</P> <P>Are any services working? Calls, texts, mobile data?</P> <P>What happens when he logs into his My48 account?</P> <P>Any messages there?</P> <P>Could it be that no membership plan was purchased for 6+ months so that the SIM got suspended?&nbsp;</P> <P>If that's the case then he needs to contact 48 support to get it working again.</P> <P>If that doesn't help then you'll have to explain the issue in more detail.&nbsp;</P> <P>If he needs to contact 48 support about this then see the links in my signature below.</P> Wed, 18 Sep 2024 06:24:49 GMT https://community.48.ie/t5/Other-Help/Someone-has-shut-off-my-dad-s-SIM-how-to-get-it-back/m-p/64993#M19771 dalyer 2024-09-18T06:24:49Z