topic Re: voucher Top-up? in Other Help

Voucher top-up?

shannakai — Tue, 04 Jun 2024 11:02:30 GMT

Put in the code and the page refreshed and all but the account credit didn't change. assumed it just took a while but it's been 20/30 minutes and still no change? I've tried 2/3 times and still nothing?

Re: voucher Top-up?

dalyer — Wed, 16 Jul 2014 21:41:47 GMT

If you got no error message and your credit balance still hasn't updated then you should probably contact 48 support and see if they can help (tomorrow since they are gone for the night now).

How to get help

Hope this helps.

Re: voucher Top-up?

shannakai — Wed, 16 Jul 2014 22:50:28 GMT

that's what I thought, I sent them a message but was wonderong before that if there was any advice... waiting it is I guess 😕

Re: voucher Top-up?

dalyer — Wed, 16 Jul 2014 23:08:09 GMT

Were you trying to use the voucher online?

No error messages?

What if you try topping up via 1740 or USSD?

How do I top up? Overview of the top-up payment op...

Hope this helps.

Re: voucher Top-up?

shannakai — Wed, 16 Jul 2014 23:14:22 GMT

yeah, online. nope no error message.
yeah tried 1740 and somehow worked? showed up online and everything! Thanks, don't understand how but it did, and after everything is normal again. thanks!

Re: voucher Top-up?

dalyer — Wed, 16 Jul 2014 23:48:12 GMT

Weird alright that online didn't work (and gave no errors) but 1740 did...

But at least you got topped up one way or another.

Re: voucher Top-up?

shannakai — Wed, 16 Jul 2014 23:57:00 GMT

yeah that's why I didn't think to try till you said... oh well! that's true! it's done either way

Re: voucher Top-up?

BernadetteS2696 — Wed, 19 Apr 2023 20:52:34 GMT

U need to speak to a person not a machine

Re: voucher Top-up?

dalyer — Wed, 19 Apr 2023 21:18:52 GMT

@BernadetteS2696 wrote:
U need to speak to a person not a machine

Your post doesn't really make much sense @BernadetteS2696 - maybe you can explain/clarify?

Re: voucher Top-up?

BernadetteS2696 — Thu, 20 Apr 2023 14:11:40 GMT

Sorry new at this...I'm trying to activate my €20 circular Quay voucher that is free when I joined

Re: voucher Top-up?

dalyer — Thu, 20 Apr 2023 14:29:36 GMT

@BernadetteS2696 wrote:
Sorry new at this...I'm trying to activate my €20 circular Quay voucher that is free when I joined

And what happens?

Does something go wrong?

Any error message?

If you need to contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

Re: voucher Top-up?

SeanL6373 — Fri, 21 Apr 2023 10:15:57 GMT

Me too …. no CircleK icon or discount reference on my dashboard; first membership bought last weekend! If no solution suggested in this forum I will try emailing at the address mentioned here.

Re: voucher Top-up?

HaroldR5219 — Tue, 04 Jun 2024 10:53:58 GMT

So what am I supposed to do for seven days. You can’t be serious. I’m trying to pay for my plan. !

Re: voucher Top-up?

HaroldR5219 — Tue, 04 Jun 2024 10:55:07 GMT

How by phone?

Re: voucher Top-up?

HaroldR5219 — Tue, 04 Jun 2024 10:59:35 GMT

Tried topping up by 1740 got the message you out of credit. 🥺

Re: voucher Top-up?

dalyer — Tue, 04 Jun 2024 11:03:03 GMT

@HaroldR5219 wrote:
How by phone?

Your post doesn't make much sense @HaroldR5219.

Please clarify what your question is.

BTW, you are replying to a 10 year old thread about voucher top-ups which are no longer available which seems a bit odd.

Re: voucher Top-up?

dalyer — Tue, 04 Jun 2024 11:01:56 GMT

There's a general site problem with payments at the moment - see here:

https://community.48.ie/t5/Memberships/Payments-not-working-on-site-right-now-4th-June/td-p/63405