topic Re: Sim not registered in Other Help

Sim not registered

colm02 — Fri, 25 Nov 2016 16:27:13 GMT

My phone keeps telling me my sim not registered on network. Whats the problem

Re: Sim not registered

dalyer — Fri, 25 Nov 2016 16:55:40 GMT

More info needed...

Did it ever work?
Or are you new and just getting set up on 48?

If it worked before did anything change on your phone - e.g. settings changes, software update etc.?

Have you tried switching off, taking the SIM out, gently cleaning the contacts, reinserting it, switching on and then manually scanning for networks?

Can you see and connect to 48?

Hope this helps.

Re: Sim not registered

dalyer — Sat, 26 Nov 2016 10:10:45 GMT

Did that help at all?

Re: Sim not registered

colm02 — Sat, 26 Nov 2016 10:34:23 GMT

Yes its sorted. Thank you for your help.

Re: Sim not registered

dalyer — Sat, 26 Nov 2016 17:34:39 GMT

What was the problem and solution?

It may help others in the same situation.

Re: Sim not registered

colm02 — Sat, 26 Nov 2016 17:46:31 GMT

Iv been a customer for a few years using the same Sim and it just wasn't been recognised by the network. I took the Sim out and cleaned it and that seemed to work

Re: Sim not registered

dalyer — Sat, 26 Nov 2016 18:09:42 GMT

OK - thanks.

That's odd but maybe the phone got a knock and the SIM got nudged out of position so that it was no longer making good contact or something?

Re: Sim not registered

colm02 — Sat, 26 Nov 2016 18:38:18 GMT

No phone didn't get a knock. Its not the first time this has happened but very rare

Re: Sim not registered

dalyer — Sat, 26 Nov 2016 21:00:21 GMT

Maybe you should try a replacement SIM?

All you need to know about SIMs

Did you contact 48 support about it to see if they can explain why it happens?

http://www.48months.ie/help#contact-us

Hope this helps.

Re: Sim not registered

colm02 — Sat, 26 Nov 2016 21:17:57 GMT

No but i will apply for a replacement sim thanks

Re: Sim not registered

catbaz — Fri, 01 Jul 2022 18:47:42 GMT

Re: Sim not registered

dalyer — Fri, 01 Jul 2022 19:33:11 GMT

Your post is blank @catbaz - you need to describe your issue if you want help from the community forum.

You're also replying to a 6 year old thread which may not be what you intended?