topic Re: Need a phone number to call agent in 48 as my need help in Other Help

Need a phone number to call agent in 48 as my need help

al1derful — Thu, 12 Sep 2013 12:54:20 GMT

Meteor cut me free .so no phone working .email only working on 48 SIM card think its connected though my wifi can't make calls .???

Re: Need a phone number to call agent in 48 as my need help

Anon — Thu, 12 Sep 2013 13:22:39 GMT

are you sure you registered your 48 sim card correctly?

check this link for more info on this. http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/How-to-register-your-48-SIM/ta-p/234

Re: Need a phone number to call agent in 48 as my need help

dalyer — Thu, 12 Sep 2013 13:59:43 GMT

Did you buy membership?

http://community.48months.ie/t5/Most-Popular-Questions/Everything-you-need-to-know-about-membership/td-p/24/jump-to/first-unread-message

What does your online account say about your membership status etc.?

48 don't provide any way to talk to support by phone. If necessary you must contact them online:

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

Hope this helps.

Re: Need a phone number to call agent in 48 as my need help

kjackaninova — Fri, 12 Dec 2014 11:45:59 GMT

Hi how do I port my number over to 48 , it's not a single line its a MULTI LINE , my previous network said I must inform you its MULTI LINE the number I want to port over is 0862437716

Re: Need a phone number to call agent in 48 as my need help

dalyer — Fri, 12 Dec 2014 11:53:38 GMT

This explains how to port a number:

How do I keep my old number?

I never heard of a "multiline" number and don't know what that means. Unless it's this?

http://www.vodafone.ie/small-business/fixed/multi-line/

You might need to contact 48 support directly for advice if this is not a normal number.

Guide on how to get help

By the way it's not a good idea to post your number on a public website.

Hope this helps.

Re: Need a phone number to call agent in 48 as my need help

kjackaninova — Fri, 12 Dec 2014 16:33:46 GMT

Hi I was on O2 previously and I got a deal for me and a friend and the 2 numbers were on my account , my 0862437716 and his number also 086 , he has since ported to eMobile they could do as a multi line not single line , I am hoping that ye 48 can port my number 0862437716 to your network from O2 not as single line but as multi line as the girl at O2 help desk advised ME to tell you this thanks

Re: Need a phone number to call agent in 48 as my need help

dalyer — Fri, 12 Dec 2014 16:41:52 GMT

Sorry - I've no idea.

You'll have to log a support request and ask 48 support as I suggested above.

Hope this helps.

Re: Need a phone number to call agent in 48 as my need help

kevingalway — Tue, 23 Dec 2014 18:25:04 GMT

Hi I have ordered my 48 sim for iPhone 5 but the sim activation keeps failing and when I put the SIM card in it displays sim locked

Re: Need a phone number to call agent in 48 as my need help

dalyer — Tue, 23 Dec 2014 23:02:08 GMT

You probably need to log a support query to ask 48 support for advice here.

http://community.48months.ie/t5/Most-Popular-Questions/Guide-on-how-to-get-help/m-p/50#U50

Hope this helps.

Re: Need a phone number to call agent in 48 as my need help

ColinM7119 — Mon, 12 Oct 2020 11:04:04 GMT

i am not allowed to top up You do not have an active membership. Buy membership now to use data, and to make calls. WHY !

Re: Need a phone number to call agent in 48 as my need help

ColinM7119 — Mon, 12 Oct 2020 11:08:04 GMT

it will not allow me to buy membership as it says i have an active bundle. my sim is active. i am regestered but the will not let be buy membership. WHY WHY HELPIJUST WANT TO PAY SO I CAN MAKE A PHONE CALL

Re: Need a phone number to call agent in 48 as my need help

dalyer — Mon, 12 Oct 2020 11:13:11 GMT

You need a membership to use services on 48.
If you are saying that you cannot buy one then you'll need to contact 48 support.

Hope this helps.

Re: Need a phone number to call agent in 48 as my need help

dalyer — Mon, 12 Oct 2020 11:17:20 GMT

You need a membership to use services on 48.
If you are saying that you cannot buy one then you'll need to contact 48 support.

Hope this helps.

Re: Need a phone number to call agent in 48 as my need help

CatherineM5554 — Wed, 19 Feb 2025 15:58:25 GMT

I have paid a monthly fee today. But the phone will not work. Whom can I contact to resolve the problem

Re: Need a phone number to call agent in 48 as my need help

dalyer — Wed, 19 Feb 2025 16:17:35 GMT

You replied to a 12 year old thread which seems a bit odd...

See the links in my signature below for the different ways to contact 48 support.

When were calls/texts/mobile data working OK for you last?

What services are not working now?

What does your My48 account Dashboard say about your current membership status, expiry date and allowance balances?

https://48.ie/my48

What does your Transactions page say about the recent payment/purchase?

https://48.ie/my48/transactions

Does your Buy Plan page list any upcoming membership plan(s)?

https://48.ie/my48/memberships