topic Re: Why itsays my card is no Service HTC 8S in Other Help

Why itsays my card is no Service HTC 8S

ijsozzy — Fri, 09 Aug 2013 14:10:08 GMT

I deactivated my account causei bought new phone HTC 8S it says no service. Why is that how to fix it ?

I activated my account . As I'm Texting from this now . Please help

Re: Why itsays my card is no Service HTC 8S

dalyer — Fri, 09 Aug 2013 15:05:01 GMT

I don't understand - how did you deactivate your account and why did you do that just because you bought a new phone?

And if it says no service how come you can text?

I think you'll probably need to contact 48 support about this:

http://help.48months.ie/requests/new

Hope this helps.

Re: Why itsays my card is no Service HTC 8S

ijsozzy — Fri, 09 Aug 2013 15:10:26 GMT

Because i lost my old phone and this sim card is micro sd . And now i put it into new phone and it says no service.

Re: Why itsays my card is no Service HTC 8S

dalyer — Fri, 09 Aug 2013 15:15:56 GMT

OK - I didn't realise that you needed a new SIM of a different size.

Did you order a replacement SIM

http://48months.ie/help/losthandset

or a new SIM?

http://48months.ie/free-sim

The replacement SIM should just work and be linked to your existing account/membership etc.

If you got a new SIM then you should not register it but should log a support query asking 48 to transfer your existing account/membership over to it:

http://help.48months.ie/requests/new

Does your online account display your proper number or a new 089 number?

Is your new phone unlocked for use on any network?

I still don't understand how you can have "no service" but be texting as you said in your original post.

You might have to contact 48 support for help.

Hope this helps.

Re: Why itsays my card is no Service HTC 8S

ijsozzy — Fri, 09 Aug 2013 15:18:04 GMT

Yeah I order replacment sim .my phone is unlocked. It just say no signal . There is Don membership on it aswel.

Re: Why itsays my card is no Service HTC 8S

dalyer — Fri, 09 Aug 2013 16:08:23 GMT

Try powering your phone off and back on again.

Can you do a manual scan for networks and choose 48 or O2 if 48 is not listed?

Also try enabling [national] data roaming.

If that does not help they you'll probably have to ask 48 support about it.

Hope this helps.