topic Re: Voicemail not active in Other Help

Voicemail not active

RobinS7243 — Wed, 23 Sep 2020 09:09:09 GMT

Hi, I have a new account. The voicemail isnt kicking in when calls are coming in. The *004# gives me the connection problem or invalid MMI code,I have tried the sim in different phones and the problem is the same,any ideas? I have messaged support over the last few days and still no joy. I have read on the boards others have had the same issue so wondering if there is a fix. Thanks.

Re: Voicemail not active

dalyer — Wed, 23 Sep 2020 10:23:03 GMT

Did you read the guide to setting up and using voicemail on 48?

https://community.48.ie/t5/The-Knowledgebase/How-do-I-use-my-Voicemail/ta-p/244

Hope this helps.

Re: Voicemail not active

RobinS7243 — Wed, 23 Sep 2020 10:49:29 GMT

hey, great stuff yes thank you. because it says the voicemail is already set up i didnt go through those other options as didnt think it was necessary, have done so now.