topic Re: Keeping old number without old sim card in Other Help

Keeping old number without old sim card

48carmel — Sat, 13 Jul 2019 14:13:50 GMT

My phone was stolen. I have received a new sim and would like to keep my old number. However I do not have my old sim to receive security code to do this??

Re: Keeping old number without old sim card

dalyer — Sat, 13 Jul 2019 21:25:46 GMT

You should have ordered a *replacement* SIM not a *new* SIM.
You'll have to contact 48 support to ask them if they can activate the new SIM as a replacement on your existing account.
See the link in my signature below.
Support will be offline until tomorrow morning at this stage.

Hope this helps.

Re: Keeping old number without old sim card

dalyer — Sun, 14 Jul 2019 08:08:44 GMT

Did that help at all @48carmel?

Re: Keeping old number without old sim card

dalyer — Thu, 18 Jul 2019 23:50:10 GMT

I presume you got everything sorted so...?

Re: Keeping old number without old sim card

lofty — Mon, 22 Jul 2019 09:08:51 GMT

new member.do I need to switch to 48sim now,or am I notified

Re: Keeping old number without old sim card

dalyer — Mon, 22 Jul 2019 17:44:40 GMT

Once you activate the SIM you can insert it and it should start working pretty soon.
Did you get it working since you posted here?

Hope this helps.

Re: Keeping old number without old sim card

dalyer — Mon, 22 Jul 2019 22:46:56 GMT

Any update @lofty?