topic Re: No service available in Other Help

No service available

copperman — Sat, 17 Nov 2018 14:26:32 GMT

Bought guido membership but cannot use any of the services and it seems as if the network has stopped altogether... Please help?

Re: No service available

dalyer — Sat, 17 Nov 2018 17:11:24 GMT

Network working fine for me.
But several people have had problems lately with new memberships not taking effect when they should.
Could be the same thing here.
You'll probably need to contact 48 support and ask them to investigate.
That's what others had to do to get things sorted.
See the link in my signature below.
What does your My 48 account page say about your membership status, expiry date and allowance balances?
You'll have to check that online because the app has not been working for more than a week now.
Unfortunately there seem to be a lot of problems lately... 😞

Hope this helps.

Re: No service available

dalyer — Sat, 17 Nov 2018 19:29:55 GMT

Did that help at all @copperman?

Re: No service available

copperman — Sat, 17 Nov 2018 19:48:18 GMT

Thank you for the reply. So far ive sent my query onto 48 support and expecting a reply shortly.. thanks again

Re: No service available

dalyer — Sat, 17 Nov 2018 20:40:27 GMT

What does your My 48 account page say?