topic Re: Unauthorised direct debits in Other Help

Unauthorised direct debits

bobbypinkest — Tue, 14 Nov 2017 21:26:55 GMT

My banking 365 account shows that 2 amounts of €15 each were paid to you today - 14th of Nov.

I did not authorise this. Please explain asap.

Sincerely
Eugene

Re: Unauthorised direct debits

bobbypinkest — Tue, 14 Nov 2017 21:27:33 GMT

Re: Unauthorised direct debits

dalyer — Tue, 14 Nov 2017 21:29:20 GMT

Are you sure you didn't buy a Mitch membership (or two)?
Or maybe one via auto membership renewal?
If you think that the charges are in error then you need to contact 48 support and get them to look into it for you.

Hope this helps.

Re: Unauthorised direct debits

dalyer — Tue, 14 Nov 2017 21:52:35 GMT

What does your My 48 account page say about your current membership and any "next" membership(s)?
What does your My History page say about recent purchases?

Hope this helps.

Re: Unauthorised direct debits

dalyer — Wed, 15 Nov 2017 17:31:00 GMT

Any update @bobbypinkest?