topic Re: Internet not working in Other Help

Internet not working

eoin_quilter — Mon, 28 Aug 2017 19:42:53 GMT

On my account I have over 1GB of internet allowance left and any time I try use my 3G it hasn't worked in the last week and it is not because of coverage as it has always worked

Re: Internet not working

dalyer — Mon, 28 Aug 2017 20:12:29 GMT

Are your internet/APN settings configured correctly?

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.

Re: Internet not working

eoin_quilter — Mon, 28 Aug 2017 20:45:54 GMT

Thanks but I've already tried that today and followed all the steps but it still won't work

Re: Internet not working

dalyer — Mon, 28 Aug 2017 21:09:04 GMT

Is data enabled?

Re: Internet not working

dalyer — Tue, 29 Aug 2017 13:49:19 GMT

Any update @eoin_quilter?

Re: Internet not working

charleville — Mon, 23 Oct 2017 08:28:50 GMT

Re: Internet not working

dalyer — Mon, 23 Oct 2017 08:46:36 GMT

Your post was blank so it's not clear what your issue is.

If you meant to ask how to configure your internet settings then follow the instructions here:

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.

Re: Internet not working

dalyer — Mon, 23 Oct 2017 15:09:31 GMT

Did that help at all @charleville?

Re: Internet not working

zoeclaire1995 — Fri, 27 Oct 2017 15:23:25 GMT

Hi, my phone data isn't working, it says I have 3G but it's not working. My membership was only renewed last week and I still have data left! I have tried all the above suggestions

Re: Internet not working

dalyer — Fri, 27 Oct 2017 15:34:45 GMT

If you followed these instructions

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

and your configuration settings are definitely correct but data is still not working for you then you need to contact 48 support for more advice/assistance.

Hope this helps.

Re: Internet not working

dalyer — Sat, 28 Oct 2017 01:18:13 GMT

Did that help at all @zoeclaire1995?