topic Re: Invalid sim? in Other Help

Invalid sim?

izzi277 — Sun, 16 Nov 2014 23:27:04 GMT

Ive been on 48 for 2 years with the same sim, no major problems. My phone was working for the whole day when 'invalid sim' instead of '48' came up at the top of the screen

Re: Invalid sim?

dalyer — Sun, 16 Nov 2014 23:39:55 GMT

Try switching off, reseating the sim and switching on again and see if that makes any difference.
Can you try the sim in another unlocked phone?
Are you using an iPhone by any chance? If so perhaps something has changed that necessitates the phone being reactivated on the network?

http://community.48months.ie/t5/Need-Help/iPhone5/m-p/31259#U31259

If all else fails then you probably need to contact 48 support about this or order a replacement sim.

Hope this helps.

Re: Invalid sim?

noorkamil — Fri, 06 Oct 2017 15:18:05 GMT

Hi, i tried reseating the sim many times even i tried it in another phone it also comes invalid sim, so will you please send me another sim with the same number, my address is <personal details removed> thank you

Edit: personal details removed.

Re: Invalid sim?

dalyer — Fri, 06 Oct 2017 15:17:25 GMT

You need to order a replacement SIM yourself:

Change my SIM

Hope this helps.

Re: Invalid sim?

noorkamil — Fri, 06 Oct 2017 18:32:28 GMT

Thank you for your replay, i swiched off the phon and then on and the sim started working so no need for new one, thanks again

Re: Invalid sim?

dalyer — Fri, 06 Oct 2017 18:40:59 GMT

Strange, maybe worth getting a replacement anyway just in case?
If you choose the swap option then your current one will keep working and you don't have to activate the replacement unless the current one starts acting up again.

Hope this helps.