topic Re: cant get internet in Poland in Other Help

cant get internet in Poland

saphire1111 — Sat, 26 Aug 2017 19:20:20 GMT

Hi,
Wifi on my samsung galaxy s6 works but mobile internet ( roaming doesnt). Phone connected automatically with tmobile. I am on guido membership have enough internet but no add on bought
Please help

Re: cant get internet in Poland

dalyer — Sat, 26 Aug 2017 21:58:49 GMT

Check the APN configuration.
If the APN field is not 48months.liffeytelecom.com then change it to that, switch airplane mode on and off and then see if data is now working.

Hope this helps.

Re: cant get internet in Poland

dalyer — Sun, 27 Aug 2017 11:04:00 GMT

Did that help at all @saphire1111?

Re: cant get internet in Poland

saphire1111 — Sun, 27 Aug 2017 17:53:07 GMT

Unfortunately this did not work
I even entered the full config info for this type of phone in access point name section..
Anything else i could do?
I am going to spain soon afraid to encounter same issue..

Re: cant get internet in Poland

dalyer — Sun, 27 Aug 2017 18:05:49 GMT

What are your internet/APN setitngs right now?

Several people have had problems whereby Guido data did not work while roaming in the EU and in many cases editing the APN field of the APN to set it back to 48months.liffeytelecom.com and then switching airplane mode on and then off fixed the problem.

If that doesn't work here then you may need to contact 48 support for more advice.

Hope this helps.

Re: cant get internet in Poland

dalyer — Mon, 28 Aug 2017 08:42:14 GMT

Did that help at all @saphire1111?

Re: cant get internet in Poland

saphire1111 — Mon, 28 Aug 2017 10:45:20 GMT

When i go to APN there is no 48. I have to manually introduce 48 settings. I tried putting in APN field 48months.liffeytelecom.com only and then full settings from go conquer website. Switching the phone then to flight mode and back on resets this settings and 48 is gone so have to insert it manually again
Please help

Re: cant get internet in Poland

dalyer — Mon, 28 Aug 2017 15:50:12 GMT

Ok you'll have to contact 48 support so and see if they can help.

Re: cant get internet in Poland

saphire1111 — Mon, 28 Aug 2017 16:49:40 GMT

Thanks dayler , will do, appreciate your time and effort 🙂

Re: cant get internet in Poland

dalyer — Mon, 28 Aug 2017 21:12:00 GMT

Were 48 support able to help @saphire1111?

Re: cant get internet in Poland

davidconroy — Fri, 02 Nov 2018 16:14:20 GMT

Experiencing the same issue now. APN settings replaced with ".be" ones and on manually entering the settings outlined in the tweakker they will not save

Re: cant get internet in Poland

davidconroy — Fri, 02 Nov 2018 16:20:00 GMT

Okay, the fix was actually just to go into the settings of the APN that had replaced my own and edit THAT APN to be "48months.liffeytelecom.com" and change the APN type from "default,supl" to "default" if anyone ends up running into the same issue.

Weird that the settings messed up in the first place ¯\_(ツ)_/¯

Re: cant get internet in Poland

dalyer — Fri, 02 Nov 2018 16:28:44 GMT

Yes - the tip when roaming in the EU and data is not working but calls/texts are is to check the APN field of the internet settings and if it has changed from 48months.liffeytelecom.com then edit it, change it back to that, save the changes and then reboot and see if data starts working.

I also don't understand why this happens and affects some users and why 48 can't simple fix things so that it does not happen. And unfortunately even that trick does not work for some people who end up with no data at all while roaming in the EU on a Guido membership even though it should work.

Re: cant get internet in Poland

saphire1111 — Sat, 03 Nov 2018 14:10:06 GMT

It didnt work for me

I have no internet when going abroad. Same story spain

Re: cant get internet in Poland

karensheehancom — Sat, 10 Nov 2018 09:08:58 GMT

Me too can ye help

Re: cant get internet in Poland

dalyer — Sat, 10 Nov 2018 10:53:39 GMT

Are calls and texts working?
If so then check your internet settings and if the APN field has changed from 48months.liffeytelecom.com then edit it, change it back to that, save the change, reboot and see if data starts working.
If it doesn't then you'll have to contact 48 support.
See the link in my signature below.

Hope this helps.

Re: cant get internet in Poland

dalyer — Sat, 10 Nov 2018 17:12:24 GMT

Did that help at all @karensheehancom?

Re: cant get internet in Poland

saphire1111 — Sat, 10 Nov 2018 17:50:18 GMT

It dies not work 😕

Re: cant get internet in Poland

saphire1111 — Sat, 10 Nov 2018 17:50:32 GMT

It does not work 😕

Re: cant get internet in Poland

davidconroy — Sat, 10 Nov 2018 18:15:56 GMT

Check if you have any Access Point Names in Network settings.

If you DO go into the one that's there and change the APN to 48months.liffeytelecom.com and for "APN Type" ensure you type default.

If you DONT have any APNs saved currently then add one and enter the same details as above.

If that refuses to save turn airplane mode on and off and reboot and try again.

If that doesn't work then I don't know ¯\_(ツ)_/¯