topic Re: 3G not working in Other Help

3G not working

bac2basics — Mon, 12 Jan 2015 09:49:42 GMT

The 3G was working on my phone, but hasn't been for the last week or two. Yes, I do have the mobile data turned on! Any ideas?

dalyer — Mon, 12 Jan 2015 10:34:50 GMT

Has anything changed on your phone? E.g. software update etc.?

Are your internet/APN settings still correct?

When you say 3G doesn't work do you mean that no internet/data access works or just slower 2G works?

If 2G works then check that your phone isn't configured to only connect to 2G networks.

When you scan for networks what do you see - 2G networks only or also 3G?

If necessary log a support query to ask 48 for assistance:

Hope this helps.

bac2basics — Mon, 12 Jan 2015 12:02:11 GMT

Thank you!

Well, I didn't change my internet settings.

No internet data, unless I've wifi.

dalyer — Mon, 12 Jan 2015 12:10:32 GMT

What does your online account say about your data allowance balance?

Any chance you've simply used it up?

If not then double check that your internet settings are still correct.

If necessary reconfigure them.

Other than that all I can suggest is to contact 48 support.

Hope this helps.

fudgemonkey — Mon, 24 Apr 2017 21:53:27 GMT

well my 3g isnt working, anything ye can do??

dalyer — Mon, 24 Apr 2017 22:07:49 GMT

Try the suggestions posted earlier in this thread.

If they don't help then post back with more info.

Hope this helps.

dalyer — Tue, 25 Apr 2017 07:09:36 GMT

Did that help at all?