topic Network down in Other Help

Network down

niamhr — Wed, 12 Apr 2017 19:34:43 GMT

My phone is going in and out of network, can't make or receive texts or calls. Internet down also

dalyer — Wed, 12 Apr 2017 21:45:24 GMT

Did it ever work for you or are you new to 48 and just trying to get started?

If it was working before has anything changed on your phone recently - e.g. settings changes, software update etc.?

What make and model of phone (seems to be HTC M9 but can't be sure)?

Where are you located?

dalyer — Thu, 13 Apr 2017 08:46:19 GMT

Any update?

niamhr — Thu, 13 Apr 2017 08:58:21 GMT

Not new to 48. No updates that I know of. Yes my phone is HTC M9. I am in Cavan. My friends have same issue

dalyer — Thu, 13 Apr 2017 09:06:29 GMT

Could you be inadvertently roaming on NI networks thus losing the 48 signal?

Are you near the border?

You haven't clarified if it ever worked ok for you (in the same area)?

You may need to contact 48 support for assistance

Hope this helps.

niamhr — Thu, 13 Apr 2017 09:06:14 GMT

No I'm near meath border, been with 48for couple of years now and no issues

dalyer — Thu, 13 Apr 2017 09:58:48 GMT

You probably need to contact 48 support so.

dalyer — Thu, 13 Apr 2017 23:17:27 GMT

Were 48 support able to help?

niamhr — Fri, 14 Apr 2017 07:46:41 GMT

They couldn't see any issues but they alerted technical team about it

marie48 — Tue, 28 Nov 2017 19:40:20 GMT

I'm in Dublin 5 & no service since lunch time.poor show 48👎

maevenicgra — Tue, 28 Nov 2017 20:28:11 GMT

A friend of mine messaged 48 on facebook and they said ithe network will be back in a few hours

tbyrne2 — Wed, 29 Nov 2017 10:31:15 GMT

it was gone for 12 hours, which is total bad service