topic Internet not working again in Other Help

Internet not working again

kevc013 — Thu, 30 Mar 2017 20:08:25 GMT

My internet will work fine after configuring my phone and then it won't and I'll have to configure it again .it has happend a few times not and is getting v annoying plz help

Re: Internet not working again

dalyer — Thu, 30 Mar 2017 20:35:52 GMT

What make and model of phone?

Sounds like a phone problem if it's losing the settings spontaneously.

Re: Internet not working again

dalyer — Fri, 31 Mar 2017 08:59:40 GMT

Any update?

Re: Internet not working again

kevc013 — Wed, 05 Apr 2017 08:11:49 GMT

Galaxy s7

Re: Internet not working again

kevc013 — Wed, 05 Apr 2017 08:12:07 GMT

Sorry for late reply

Re: Internet not working again

dalyer — Wed, 05 Apr 2017 08:34:09 GMT

Unfortunately this seems to be a common problem with Samsung Galaxy phones - i.e. that they often spontaneously lose the internet settings, they need to be manually reconfigured, they work for a while and then they get lost again.

All I can suggest is that you make sure that you're on the latest software update for your phone and if you still have problems that you contact Samsung support or whoever sold you the phone.

This is a common problem globally on many networks so it's not a 48 specific network issue.

As it happens based on the problems that I have seen reported here I'd always avoid Samsung Galaxy phones and iPhones because they seem to be so problematic in so many ways.

I've always used cheap Chinese phones and have never had these problems.

Hope this helps.