topic Re: Is 48 months internet down in Other Help

Is 48 months internet down

quarryplayer — Sat, 11 Feb 2017 11:10:11 GMT

Is it down. I've topped up, have the right settings put in but still down

Re: Is 48 months internet down

dalyer — Sat, 11 Feb 2017 12:01:54 GMT

Working fine for me in Dublin city centre.

Where are you?

What is not working for you?

Was everything working before?

Hope this helps.

Re: Is 48 months internet down

dalyer — Sun, 12 Feb 2017 09:15:21 GMT

Any update?

Re: Is 48 months internet down

klaudia16 — Mon, 13 Feb 2017 12:27:03 GMT

Mine's down since Friday evening and I'm desperate for data as I travel a lot nowadays and need to go back on the road today. Don't know how will I do it without data/GPS 😢

Re: Is 48 months internet down

dalyer — Mon, 13 Feb 2017 12:48:50 GMT

GPS does not require data - it works separately.

Was data working for you before Friday?

If so did anything change on your phone?

E.g. software update, settings changes etc.?

Are your internet/APN settings correct?

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1

Are you sure that you have a current membership and a non zero data allowance?

Dial *100*8# and hit call - what does it return?

Are calls and texts working OK?

Not sure if you mean travelling within Ireland or abroad but remember that 48 don't support data services while roaming abroad at all.

Hope this helps.

Re: Is 48 months internet down

dalyer — Tue, 14 Feb 2017 00:20:59 GMT

Did that help at all?