topic Re: Roaming add on in Other Help

Roaming add on

leahdixon — Mon, 12 Dec 2016 21:32:24 GMT

I have bought an add on but am on holidays at the moment and can't seem to connect to any networks?

Re: Roaming add on

aarontrim — Mon, 12 Dec 2016 22:00:06 GMT

Hi I need help with my account ino my password but lost my email

Re: Roaming add on

dalyer — Mon, 12 Dec 2016 22:41:23 GMT

@leahdixon wrote:
I have bought an add on but am on holidays at the moment and can't seem to connect to any networks?

Most likely this iPhone issue due to the stupid way that Apple do things

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may have to try that tip many times before it works.

And again when you get home.

Hope this helps.

Re: Roaming add on

dalyer — Tue, 13 Dec 2016 11:55:14 GMT

@aarontrim wrote:
Hi I need help with my account ino my password but lost my email

Forgetting your email address sounds very odd...

But if that's what has happened then you'll need to email 48 support from another email address about this with some relevant info (e.g. your phone number, your imsi from your sim card etc.)

support@48months.zendesk.com

Hope this helps.

Re: Roaming add on

dalyer — Tue, 13 Dec 2016 11:56:07 GMT

@dalyer wrote:

@aarontrim wrote:
Hi I need help with my account ino my password but lost my email

Forgetting your email address sounds very odd...

But if that's what has happened then you'll need to email 48 support from another email address about this with some relevant info (e.g. your phone number, your imsi from your sim card etc.)

support@48months.zendesk.com

Hope this helps.

Did that help at all?

Re: Roaming add on

dalyer — Tue, 13 Dec 2016 11:56:25 GMT

@dalyer wrote:

@leahdixon wrote:
I have bought an add on but am on holidays at the moment and can't seem to connect to any networks?

Most likely this iPhone issue due to the stupid way that Apple do things

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may have to try that tip many times before it works.

And again when you get home.

Hope this helps.

Did that help at all?