topic Re: How do I get my old service back in Other Help

How do I get my old service back

zzzdomzzz — Mon, 05 Dec 2016 16:05:38 GMT

Hello,I just set up my 48 go sim card,and a few hours later,I hate it already.im getting poor interference when chatting to mobile numbers, and the data plans on offer are not very good at all,meteor have much better internet data plans,at a cheaper price,so now I want my old service back,but im not sure how to go about it.

Re: How do I get my old service back

dalyer — Mon, 05 Dec 2016 16:28:01 GMT

If you want to go back to your old provider then you contact them, get a SIM from them and ask them to port your number back.

You don't contact 48 support about this.

Hope this helps.

Re: How do I get my old service back

dalyer — Tue, 06 Dec 2016 09:26:18 GMT

Did that help at all?

Re: How do I get my old service back

zzzdomzzz — Tue, 06 Dec 2016 16:53:22 GMT

Not sure yet I took out a membership here and intent on using it,before changing back,thanks for your reply.

Re: How do I get my old service back

dalyer — Tue, 06 Dec 2016 16:57:17 GMT

That's a bit confusing.

Originally you said that you wanted to leave 48 and switch to another provider.

Now you're saying that you don't want to (yet?)?

Re: How do I get my old service back

zzzdomzzz — Tue, 06 Dec 2016 17:00:04 GMT

Yes I want to change back to my old provider,that being meteor,I took a membership here on 48 go and have a plan for 1 month,there's no point going back to my old provider until I use my data here first.

Re: How do I get my old service back

dalyer — Tue, 06 Dec 2016 17:15:47 GMT

OK - but your original post also suggested that things were not working for you - e.g. interference on calls?

If that's the case then you should contact 48 support for assistance:

http://www.48months.ie/help#contact-us

Hope this helps.