https://community.48.ie/t5/Other-Help/Credit/m-p/43010#M17701 <P>You mean the €10 cash credit disappeared?</P> <P>Are you sure that it wasn't used to pay for services not covered by membership/add-on allowances?</P> <P>E.g. interntional calls/texts, MMS messages, calls to "special" numbers (1850, 1890 etc.)?</P> <P>Maybe you have membership auto renewal enabled and it was used to pay for that?</P> <P>What does your My History page say about recent payments/purchases/topups?</P> <P>&nbsp;</P> <P><A href="http://www.48months.ie/my-48/my-history" target="_blank">http://www.48months.ie/my-48/my-history</A></P> <P>&nbsp;</P> <P>If necessary ask 48 support:</P> <P>&nbsp;</P> <P><A href="http://www.48months.ie/help#contact-us" target="_blank">http://www.48months.ie/help#contact-us</A></P> <P>&nbsp;</P> <P>What exactly happens when you try to enter your card details?</P> <P>What error message(s?)?</P> <P>&nbsp;</P> <P>Hope this helps.</P> Tue, 29 Nov 2016 14:53:41 GMT dalyer 2016-11-29T14:53:41Z https://community.48.ie/t5/Other-Help/Credit/m-p/43007#M17700 I had €10 credit sitting in my phone waiting until my membership expired as it won't let me put in my new card details but it just disappeard ..! Why is this Tue, 29 Nov 2016 11:57:54 GMT https://community.48.ie/t5/Other-Help/Credit/m-p/43007#M17700 Anon 2016-11-29T11:57:54Z https://community.48.ie/t5/Other-Help/Credit/m-p/43010#M17701 <P>You mean the €10 cash credit disappeared?</P> <P>Are you sure that it wasn't used to pay for services not covered by membership/add-on allowances?</P> <P>E.g. interntional calls/texts, MMS messages, calls to "special" numbers (1850, 1890 etc.)?</P> <P>Maybe you have membership auto renewal enabled and it was used to pay for that?</P> <P>What does your My History page say about recent payments/purchases/topups?</P> <P>&nbsp;</P> <P><A href="http://www.48months.ie/my-48/my-history" target="_blank">http://www.48months.ie/my-48/my-history</A></P> <P>&nbsp;</P> <P>If necessary ask 48 support:</P> <P>&nbsp;</P> <P><A href="http://www.48months.ie/help#contact-us" target="_blank">http://www.48months.ie/help#contact-us</A></P> <P>&nbsp;</P> <P>What exactly happens when you try to enter your card details?</P> <P>What error message(s?)?</P> <P>&nbsp;</P> <P>Hope this helps.</P> Tue, 29 Nov 2016 14:53:41 GMT https://community.48.ie/t5/Other-Help/Credit/m-p/43010#M17701 dalyer 2016-11-29T14:53:41Z https://community.48.ie/t5/Other-Help/Credit/m-p/43013#M17702 <P>Did that help at all?</P> Wed, 30 Nov 2016 00:37:54 GMT https://community.48.ie/t5/Other-Help/Credit/m-p/43013#M17702 dalyer 2016-11-30T00:37:54Z