topic New sim and membership not working in Other Help

New sim and membership not working

Anon — Tue, 15 Nov 2016 00:40:23 GMT

Recently got a new phone and had to get a smaller sim for it and kept my same number for it. Installed it in the phone and I am able to receive calls and text but not able to make any calls or texts or use Internet even though I bought the monthly membership a few days ago. Need help to sort this out

Re: New sim and membership not working

dalyer — Tue, 15 Nov 2016 09:17:25 GMT

If you can receive calls and texts but can't make calls/send texts then you probably need to contact 48 support about this:

http://help.48months.ie/hc/en-us/requests/new

For internet access are your settings still correct?

http://community.48months.ie/t5/Other-Help/Internet/m-p/34493#M12560

Hope this helps.

Re: New sim and membership not working

dalyer — Tue, 15 Nov 2016 17:46:18 GMT

Did that help at all?