topic Re: Calling northern Ireland mobiles in Other Help

Calling northern Ireland mobiles

dansboro — Wed, 09 Nov 2016 18:24:52 GMT

What's required to call northern Ireland mobiles? Can you use EU roaming add on?

Re: Calling northern Ireland mobiles

dalyer — Wed, 09 Nov 2016 18:38:14 GMT

You need cash credit to pay for them as they are considered international mobile calls so cost 50c per minute (and 25c per SMS when texting).

See here:

http://www.48months.ie/membership-plans/international-calls

You need to call them using 00 44 prefixes for international calls to the UK.

Note that NI landlines can be called using the 048 prefix and treated as national landline calls and thus covered by your membership/add-on landline minutes allowances.

http://community.48months.ie/t5/Most-Popular-Questions/Calling-Northern-Ireland-landlines/td-p/36760

However this prefix only works for landlines and not mobiles.

EU roaming add-ons are only for use when YOU are abroad roaming in the EU and not for making calls to EU destinations when you are still in Ireland.

Hope this helps.

Re: Calling northern Ireland mobiles

dansboro — Wed, 09 Nov 2016 18:41:55 GMT

Great, thanks for that. Is there anyway of getting refund for EU roaming add on I just bought?

Re: Calling northern Ireland mobiles

dalyer — Wed, 09 Nov 2016 19:11:24 GMT

You'll have to contact 48 support and ask them if that's possible

http://www.48months.ie/help/ask-agent

Hope this helps.

Re: Calling northern Ireland mobiles

dansboro — Wed, 09 Nov 2016 19:13:31 GMT

Yes, contacted them and got it sorted. Thanks.

Re: Calling northern Ireland mobiles

dalyer — Wed, 09 Nov 2016 20:05:22 GMT

Great - glad you got it sorted.