topic Re: Internet Not Working in Other Help

Internet Not Working - 20th October 2016

Anon — Tue, 01 Nov 2016 14:26:40 GMT

Hi,

So as of this morning my 3G isnt working. I have the generic internet settings on my iPhone 5C, and they have always worked fine. My membership is active and paid for, and I bought another this morning just incase. I have internet data left over so that isn't an issue.

This happened the other week too and the problem was solved by turning the phone on and off several times. I've tried doing this today too, reset the internet settings a few times, toggled airplane mode etc and nothing seems to do the trick. Anything else left to try?

Thanks,

Aurelija

Re: Internet Not Working

paulbrazil — Thu, 20 Oct 2016 09:32:53 GMT

I'm getting the same thing in limerick city.

Re: Internet Not Working

dalyer — Thu, 20 Oct 2016 09:52:25 GMT

All things being equal - in particular phone configuration/internet settings are correct, data allowance balance is not zero etc. - you should both contact 48 support about this:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Internet Not Working

Anon — Thu, 20 Oct 2016 10:10:44 GMT

Thank you 🙂

Re: Internet Not Working

paulbrazil — Thu, 20 Oct 2016 12:45:03 GMT

Problem apparently exists after power outage this morning.

48's best advice is to keep trying to turn off/on the phone 😞

Re: Internet Not Working

Anon — Thu, 20 Oct 2016 13:02:29 GMT

I remember power outages like this happening a few times, but can't remember how long it usually lasts?

Re: Internet Not Working

siobhs — Thu, 20 Oct 2016 13:34:12 GMT

Ah any one get sorted?

Re: Internet Not Working

paulbrazil — Thu, 20 Oct 2016 14:03:10 GMT

I've got a data signal now, but connectivity is dog slow.

Re: Internet Not Working

Anon — Thu, 20 Oct 2016 14:09:50 GMT

It's just so annoying cause it shows the 3G signal but it doesn't actually work 😕

Re: Internet Not Working

adamn_123 — Thu, 20 Oct 2016 16:12:04 GMT

Same problem here. H+ is shown for mobile data connection but can't download/upload anything all day. Been using settings received in configuration messages and even tried tweaking a bit to no avail.

Re: Internet Not Working

colms117 — Thu, 20 Oct 2016 16:20:57 GMT

Same thing here. H+ shown but no connection. Anyone know how long this usually lasts for? I badly need data for this weekend.

Re: Internet Not Working

Anon — Thu, 20 Oct 2016 17:00:29 GMT

Same problem here in kerry. Any official response from 48?

Re: Internet Not Working

siobhs — Thu, 20 Oct 2016 18:01:42 GMT

Im in kerry too...H+ shown but no connection aghhh so annoying

Re: Internet Not Working

Anon — Thu, 20 Oct 2016 18:06:51 GMT

Keep turning phone off and of they say. It's like this since at least 6am this morning. How long more like

Re: Internet Not Working

zoec48 — Thu, 20 Oct 2016 19:48:15 GMT

Has it been sorted yet mine is still the same all day it is really pissing me off now

Re: Internet Not Working

Anon — Thu, 20 Oct 2016 19:49:58 GMT

Nt sortd yet myn stil nt wrkn

Re: Internet Not Working

dalyer — Thu, 20 Oct 2016 19:51:27 GMT

Where are people who are affected?

Kerry? South west?

It's working fine for me here in Dublin so I presume it's a localised outage?

Re: Internet Not Working

zoec48 — Thu, 20 Oct 2016 19:50:56 GMT

Im from carlow

Re: Internet Not Working

Anon — Thu, 20 Oct 2016 19:51:44 GMT

Kerry

Re: Internet Not Working

kiars_leahy — Thu, 20 Oct 2016 19:52:23 GMT

Mine's the exact same all day in cork, anyone sort it yet?