topic Re: Internet Spain in Other Help

Internet Spain

Anon — Mon, 26 Sep 2016 17:36:09 GMT

Hi
I'm going to Spain Thursday for 5days I only want wifi access I've gb left will they work abroad only want what'sup and fb.

Re: Internet Spain

dalyer — Mon, 26 Sep 2016 17:57:42 GMT

You seem to be confusing wifi with carrier data.

Unfortunately 48 don't support data while roaming abroad.

So your data allowance will be no use abroad.

If you want to use the internet or connected apps then you'll have to connect to a local wifi point while abroad.

Hope this helps.

Re: Internet Spain

Anon — Mon, 26 Sep 2016 18:01:00 GMT

Re: Internet Spain

Anon — Mon, 26 Sep 2016 18:02:32 GMT

So how come I can buy 1gb of Internet if it's not supported. Will my phone credit work at all

Re: Internet Spain

Anon — Mon, 26 Sep 2016 18:03:53 GMT

Haven't a clue what you mean I'm confusing wifi with carrier data

Re: Internet Spain

dalyer — Mon, 26 Sep 2016 18:04:15 GMT

You can buy a data add-on for use here in Ireland.

But there's no data add-on for when roaming abroad.

Because 48 simply don't support data services while roaming abroad.

Hope this helps.

Re: Internet Spain

dalyer — Mon, 26 Sep 2016 18:05:25 GMT

@roro50 wrote:
Haven't a clue what you mean I'm confusing wifi with carrier data

You mentioned wanting wifi and said you had a data allowance.

Two completely unrelated things.

Hope this helps.

Re: Internet Spain

Anon — Tue, 27 Sep 2016 09:41:15 GMT

I have screen shot that shows can by 1 gb roaming but tbh you are so rude I'll be leaving the network going to another carrier with less rude staff

Re: Internet Spain

Anon — Tue, 27 Sep 2016 09:42:48 GMT

No Dosent help you need get a new job you so rude or going on customer service training because you clear have no manners or customer service skills

Re: Internet Spain

dalyer — Tue, 27 Sep 2016 09:54:20 GMT

@roro50 wrote:
I have screen shot that shows can by 1 gb roaming but tbh you are so rude I'll be leaving the network going to another carrier with less rude staff

I don't work for 48.

I just volunteer here on the community forum.

Not sure why you think I'm rude when I'm just addressing your queries and your seeming confusion about data add-ons and roaming.

48 don't support data services while roaming abroad and don't sell any data add-ons that work abroad.

Please post the screenshot of where you clam that it says that data add-ons can be used while roaming.

Hope this helps.

Re: Internet Spain

dalyer — Tue, 27 Sep 2016 15:49:26 GMT

FYI

Also...

Hope this helps.