topic Re: cant make calls in Other Help

cant make calls

davef — Wed, 22 Apr 2015 20:51:21 GMT

activated sim, changed over my number, bought membership earlier today and i still cant make calls, but i can receive them? any ideas

Re: cant make calls

dalyer — Wed, 22 Apr 2015 21:31:01 GMT

What does your online account say about your membership status, expiry date and calls allowance balances?

Are you sure that you bought membership and didn't just topup your credit balance?

Hope this helps.

Re: cant make calls

davef — Wed, 22 Apr 2015 21:54:27 GMT

Thought I bought the membership, I have credit of 11euros?

Re: cant make calls

dalyer — Wed, 22 Apr 2015 21:59:59 GMT

You mean your online account DOESN'T list a current membership and expiry date?

If so then that's your problem - you probably topped up your credit balance but didn't buy membership.

See these key topics to understand how things work on 48 as it's different to how it works on other pay as you go networks:

Everything about membership

Where has my credit gone?

How do I top up?

How do I buy stuff by text?

Automatic membership renewal

Hope this helps.

Re: cant make calls

davef — Wed, 22 Apr 2015 22:03:58 GMT

so will I have to spend another 10 euro to buy membership? Can I convert the credit to membership?

Re: cant make calls

dalyer — Wed, 22 Apr 2015 22:09:29 GMT

No - you can buy membership with your cash credit.

Read the links that I posted - they explain how it works.

Hope this helps.

Re: cant make calls

davef — Wed, 22 Apr 2015 22:10:55 GMT

Thanks

Re: cant make calls

Anon — Sat, 20 Aug 2016 13:14:07 GMT

Hi i singed up 2 48 last week and got a new number. I activated the sim card and all that but my number dosent seem to b in use as i cant call or text any 1 or nobody can call my new number its like the number dosent exsist any 1 have any ideas

Re: cant make calls

1amcn — Sat, 20 Aug 2016 14:05:35 GMT

Hi

So, have you network coverage?

What exactly is displayed on your screen ?

Have you purchased Membership (Don, Guido etc)

Have you followed the steps listed in the link below?

http://www.48months.ie/activate-sim