topic Re: Charged twice for membership top up in Other Help

Charged twice for membership top up

debbiedoo — Fri, 23 Oct 2015 11:08:22 GMT

Hi,
I topped up my don membership on tue but my account has been charged twice for this.40 euros taken as opposed to 20.
Thank you

Re: Charged twice for membership to

dalyer — Fri, 23 Oct 2015 11:39:12 GMT

Are you sure that you didn't simply inadvertently buy two memberships which will have stacked anyway?

If you have excess memberships stacked for which you were charged then you can contact 48 support to ask for a refund for any that have not yet started.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps

Re: Charged twice for membership to

dalyer — Fri, 23 Oct 2015 22:29:42 GMT

Did that help at all?

Re: Charged twice for membership top up

Anon — Wed, 17 Aug 2016 17:57:01 GMT

Re: Charged twice for membership top up

1amcn — Wed, 17 Aug 2016 18:21:30 GMT

Hi

Can you check your Membership status to see if you have stacked membership... If you inadvertently selected your chosen membership twice, the second will show up there.

If a second membership is not present, contact 48 to investigate your account and they will be able to see what the issue is.

See link:

http://www.48months.ie/help#ask-a-48-agent