topic Re: Can't connect in Other Help

Can't connect

dazzar — Wed, 10 Aug 2016 18:24:06 GMT

Hi I'm in France bought EU stuff but no joy,can you please help me I'll be here 2 weeks and can't do anything so far

Re: Can't connect

1amcn — Thu, 11 Aug 2016 01:57:39 GMT

Hi

Have you also a current membership?

Add on's etc only work if in conjunction with a live 48 membership...

Check your Membership status when you log in... If expired, you will need to purchase a membership to use your EU add on's.

Re: Can't connect

1amcn — Fri, 12 Aug 2016 09:49:09 GMT

Hi

Did the reply post help? Have you service?

Re: Can't connect

dalyer — Sat, 20 Aug 2016 17:05:01 GMT

For what it's worth I was also in France for the past couple of weeks and had no problems with incoming and outgoing calls and texts. However I didn't buy any EU roaming add-ons because it's largely just as cost effective to just topup your credit balance and pay for incoming/outgoing calls and outgoing texts from that instead of buying the add-ons. (There's a small saving in outgoing calls with the add-on but it's really marginal) . I topped up by about a tenner and that got me through the trip. My girlfriend is also on 48 and things worked for her fine using the same cash credit topup approach.

Hope this helps.

Re: Can't connect

dalyer — Sun, 21 Aug 2016 13:56:27 GMT

Did that help at all?

Re: Can't connect

IreneM3290 — Wed, 01 Sep 2021 09:48:23 GMT

Hi I am having the same issues. Cannot get internet, it just keeps looping to no service. I have tried literally EVERYTHING ! So I will be switching from 48 when I return home. Cannot put up with this nonsense. I am going to get a SIM card today. Luckily I have a dual sim phone.

Re: Can't connect

dalyer — Wed, 01 Sep 2021 11:01:22 GMT

Does this help at all?

https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352/highlight/true#M5545