https://community.48.ie/t5/Other-Help/I-cant-unlock-my-sim-it-wont-give-me-my-pin-code/m-p/40914#M17002 <P>Your post is not that clear.</P> <P>What is the exact prompt/error/message?</P> <P>If it's something like "SIM network PIN" then your phone is most likely locked to another network and needs to be unlocked before it can be used on the 48 network.</P> <P>&nbsp;</P> <P><A id="link_120" class="page-link lia-link-navigation lia-custom-event" href="https://community.48.ie/t5/Most-Popular-Questions/How-do-I-unlock-my-phone/td-p/2/jump-to/first-unread-message" target="_blank">How do I unlock my phone?</A></P> <P>&nbsp;</P> <P>If it's something like "SIM PIN" then you enter your PIN1 and if you don't know that you use your PUK - see here:</P> <P>&nbsp;</P> <P><U><STRONG>I&nbsp;<A href="https://community.48.ie/t5/Most-Popular-Questions/I-forgot-my-PIN/m-p/35067#M61" target="_blank">forgot my PIN</A></STRONG></U></P> <P>&nbsp;</P> <P>Hope this helps.</P> Thu, 09 Jun 2016 14:41:44 GMT dalyer 2016-06-09T14:41:44Z https://community.48.ie/t5/Other-Help/I-cant-unlock-my-sim-it-wont-give-me-my-pin-code/m-p/40913#M17001 <P>hi</P><P>&nbsp;</P> Thu, 09 Jun 2016 12:42:15 GMT https://community.48.ie/t5/Other-Help/I-cant-unlock-my-sim-it-wont-give-me-my-pin-code/m-p/40913#M17001 davidm3329 2016-06-09T12:42:15Z https://community.48.ie/t5/Other-Help/I-cant-unlock-my-sim-it-wont-give-me-my-pin-code/m-p/40914#M17002 <P>Your post is not that clear.</P> <P>What is the exact prompt/error/message?</P> <P>If it's something like "SIM network PIN" then your phone is most likely locked to another network and needs to be unlocked before it can be used on the 48 network.</P> <P>&nbsp;</P> <P><A id="link_120" class="page-link lia-link-navigation lia-custom-event" href="https://community.48.ie/t5/Most-Popular-Questions/How-do-I-unlock-my-phone/td-p/2/jump-to/first-unread-message" target="_blank">How do I unlock my phone?</A></P> <P>&nbsp;</P> <P>If it's something like "SIM PIN" then you enter your PIN1 and if you don't know that you use your PUK - see here:</P> <P>&nbsp;</P> <P><U><STRONG>I&nbsp;<A href="https://community.48.ie/t5/Most-Popular-Questions/I-forgot-my-PIN/m-p/35067#M61" target="_blank">forgot my PIN</A></STRONG></U></P> <P>&nbsp;</P> <P>Hope this helps.</P> Thu, 09 Jun 2016 14:41:44 GMT https://community.48.ie/t5/Other-Help/I-cant-unlock-my-sim-it-wont-give-me-my-pin-code/m-p/40914#M17002 dalyer 2016-06-09T14:41:44Z https://community.48.ie/t5/Other-Help/I-cant-unlock-my-sim-it-wont-give-me-my-pin-code/m-p/40918#M17005 Did that help at all? Fri, 10 Jun 2016 06:35:44 GMT https://community.48.ie/t5/Other-Help/I-cant-unlock-my-sim-it-wont-give-me-my-pin-code/m-p/40918#M17005 dalyer 2016-06-10T06:35:44Z