topic Re: Thirty cents disappeared from my wallet in Other Help

Thirty cents disappeared from my wallet

12345flo — Sun, 05 Jun 2016 13:21:15 GMT

Hi,

I am always used to put 10€ on my account to pay my membership but I lost 30 cents for no reason.

I know have only 9.70€ in my wallet.

Could you please explain to me why and if it is a mistake fix it and give me back the missing 30 cent?

I need this issue to be figured out before the 8th of June as I'll have to renew my membership at this date.

Thank you.

Re: Thirty cents disappeared from my wallet

dalyer — Sun, 05 Jun 2016 20:06:48 GMT

MMS messages cost 30c each.
Did you send one?
Some messaging clients convert long SMS messages to MMS automatically.

Hope this helps.

Re: Thirty cents disappeared from my wallet

12345flo — Sun, 05 Jun 2016 20:53:07 GMT

Oh I did send a picture via SMS. That explains everything.

So how do I add only 30 cents to my wallet now? It seems that I can't put 0.30, the foem doesn' accept the dot.

Thanks!

Re: Thirty cents disappeared from my wallet

dalyer — Sun, 05 Jun 2016 21:22:28 GMT

Minimum topup is €1 so you'll have to put that on & carry over the 70c after you have paid for your new membership next week I guess.

Hope this helps.