topic Re: Service in Other Help

Service

shay_toland — Thu, 02 Jun 2016 00:04:41 GMT

My phone won't pick up service for 48, I've searched for it over and over again and it won't show up, it just happened out of nowhere. I've tried turning it on and off and taking out the battery and sim but it still won't even find 48 as a network operator.

Re: Service

dalyer — Thu, 02 Jun 2016 07:22:16 GMT

Was it working before now?

If so for how long?

Does it find any other operators at all?

Is roaming/data roaming enabled?

You seem to be using a Samsung and unfortunately these seem to have a habit of spontaneously losing settings causing network or internet access problems and there is no known fix other than to reconfigure settings.

Samsungs are second only to iPhones in terms of being reported here with problems due to the phone and not the network in my experience.

Do you have access to another unlocked phone to try the SIM in just to see if it works there?

Perhaps the SIM has become faulty (although I don't know why this would happen) and a replacement might help?

Need to swap your SIM?

You might want to contact 48 support about this:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Service

dalyer — Thu, 02 Jun 2016 07:57:32 GMT

Did that help at all?

Re: Service

dalyer — Thu, 02 Jun 2016 23:48:00 GMT

Any update?