topic have credit but cant call or text,why? in Other Help

have credit but cant call or text,why?

ailisbruce6 — Mon, 30 May 2016 17:11:55 GMT

My balance says that I have €20 in my account but it wont let me send messages or call, why is this and what should I do?

Re: have credit but cant call or text,why?

1amcn — Mon, 30 May 2016 17:16:59 GMT

Hi

Have you selected a membership? Calls/texts/ Data wont work Unless a membership is current...

Re: have credit but cant call or text,why?

dalyer — Mon, 30 May 2016 17:26:44 GMT

What does your My 48 page say about your current membership status, expiry date and allowance balances?

https://www.48months.ie/my-48

As 1amcn says you need an active membership and membership or add-on allowances to be able to call/text.

Even services that are charged from your cash credit balance (e.g. international calls/texts, MMS, certain landline calls etc.) will only work if you have an active membership.

48 is a bit different to other pay as you go services in that you generally need to have a monthly membership in place to use most services.

Hope this helps.

Re: have credit but cant call or text,why?

dalyer — Tue, 31 May 2016 06:30:16 GMT

Did that help at all?