topic Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it in Other Help

Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

jj123 — Thu, 26 May 2016 21:25:02 GMT

WHY SO LONG TO DELIVER A SIM 48 A TOTAL JOKE 15 DAYS STILL NO SIM , NO HELP FOR CUSTOMER SERVICES ANYONE HAD THIS PROBLEM ?

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

dalyer — Thu, 26 May 2016 22:06:06 GMT

Contact 48 support and they will sort you out:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

jj123 — Fri, 27 May 2016 00:33:16 GMT

emaail them evey day different person answer me , it will be there tomorrow 19 email so far thats not sorting it out worst customer service I have ever had to deal with they dont care I have seen this is happening to other it is on their facebook page

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

dalyer — Fri, 27 May 2016 07:41:46 GMT

OK if 48 can't help then nobody here on the community forum is going to be able to do much unfortunately. Sorry.

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

Anon — Fri, 27 May 2016 08:06:59 GMT

Yes I waiting for sim now nearly 3 weeks no replacement

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

Anon — Fri, 27 May 2016 08:08:05 GMT

Now I order new one again. I think should be there next day why 3 weeks don't receive?so upset

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

dalyer — Fri, 27 May 2016 08:26:02 GMT

Did 48 support say why they might not have arrived?
Not being smart but are you definitely entering the correct mailing address?
And is there any chance that somebody else is nicking your post or something?

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

jj123 — Fri, 27 May 2016 12:01:35 GMT

support keep saying on to head office but dont know where it is, as for my adderess yes I put in the right one twice other are having same problem .thanks for reply

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

jj123 — Fri, 27 May 2016 12:03:34 GMT

This is the same as my problem they dont have any way of checking for your sim at customer services its a joke .thanks for reply

Re: Ordered a nano sim on 11/05/16 still not got it another 1 was to be sent to me still not got it

jj123 — Fri, 27 May 2016 12:05:15 GMT

Maybe but at least others will know about this problem 48 have with sims

Re: Ordered a nano sim on 11/05/16 still not got it another

dalyer — Mon, 30 May 2016 16:05:44 GMT

Did you get your SIM(s?)?

Re: Ordered a nano sim on 11/05/16 still not got it another

jj123 — Tue, 31 May 2016 00:39:07 GMT

No still no Sim going moving to Vodafone as this is a joke no explaination no sorry no we send it by reg post nothing only it should be there tomorrow 20 days later very bad customer services

Re: Ordered a nano sim on 11/05/16 still not got it another

dalyer — Wed, 01 Jun 2016 07:54:03 GMT

Seems odd.

I ordered a replacement SIM on Saturday for my girlfriend and it arrived this morning.

I don't know why you seem to have problems here.