topic Charged twice for membership in Other Help

Charged twice for membership

Anon — Tue, 03 May 2016 11:22:04 GMT

Hi there,
Iv just been charged twice for my membership.. Can I be reimbursed for one? My name is Katie Kelleher and my number is **bleep**

EDIT: removed personal info

Re: Charged twice for membership

dalyer — Mon, 02 May 2016 11:34:48 GMT

Check your My 48 and My History pages - you may have simply bought two by accident with the second one stacking to kick in later when the current membership (and any other stacked membership) has expired.

http://www.48months.ie/my-48

http://www.48months.ie/my-48/my-history

If you still want a refund on a membership that has not yet started then you'll need to contact 48 support and ask them about this:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

P.S. it's not a great idea to post your personal details on a public forum such as this.

Re: Charged twice for membership

dalyer — Mon, 02 May 2016 18:46:02 GMT

Did that help at all?

Re: Charged twice for membership

Anon — Wed, 04 May 2016 11:49:29 GMT

Re: Charged twice for membership

Anon — Wed, 04 May 2016 11:50:57 GMT

I bout 2 times €20 €20 i didntget any thing

Re: Charged twice for membership

dalyer — Wed, 04 May 2016 12:27:26 GMT

Most likely you have a current membership in place which has not yet expired so the new memberships have stacked to kick in when that one expires?

A newly purchased membership does not start immediately if you have a current membership in place which has not yet run its full monthly course.

Bought membership - can't call/text

Hope this helps.

Re: Charged twice for membership

dalyer — Wed, 04 May 2016 17:34:55 GMT

Did that help at all?