topic Re: My data won't work in Other Help

My data won't work

gracekemple — Sun, 17 Apr 2016 21:43:10 GMT

I have an iPhone 4s, my "Guido" membership was bought on the 24th March 2016. The data sometimes works if I leave it on for a while, but now I need it and is not working at all.. I go into Settings, Cellular, Cellular Data on and enable 3G! It is 3G or H most of the time and still doesnt work, I need it so can you please help asap.. Thanks

Re: My data won't work

gracekemple — Sun, 17 Apr 2016 21:51:41 GMT

If this problem isnt sorted I am changing networks !!

Re: My data won't work

dalyer — Sun, 17 Apr 2016 21:59:07 GMT

Did your data connection ever work reliable or was it always like this?

If it was always like this then I wonder if your settings are correct.

Check that your internet/APN/phone setting are configured correctly here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

If necessary post your settings (ideally screenshots) here for review.

Does everything else work OK - incoming/outgoing calls and texts?

If necessary contact 48 support for more advice:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: My data won't work

dalyer — Mon, 18 Apr 2016 08:53:42 GMT

Did that help at all?