topic Re: internet settings in Other Help

internet settings

nn — Thu, 07 Apr 2016 17:10:31 GMT

Internet not working on my Alcatel??

dalyer — Thu, 07 Apr 2016 17:27:35 GMT

Did you configure your internet/APN settings?

Do you have a data allowance?

Hope this helps.

nn — Thu, 07 Apr 2016 17:49:01 GMT

Hi, yeah I entered the generic internet settings. I have the Don membership?

dalyer — Thu, 07 Apr 2016 17:53:47 GMT

Check your settings against those in the link that I posted because some of the settings on this website are wrong.

Post your settings here for review.

Screenshots are the best if possible.

Otherwise just transcribe them and list them out here.

If you have Authentication type set to anthing (e.g. PAP, CHAP etc.) then clear it and leave it unset.

Also if you have APN type set to "default,mms,supl" and it doesn't work then try "*" (without the quotes) instead.

When you make any changes to your settings toggle airplane mode on and then off again or reboot the phone.

Hope this helps.

dalyer — Fri, 08 Apr 2016 06:53:08 GMT

Did that help at all?

nn — Mon, 11 Apr 2016 16:54:36 GMT

Hi,yeah got internet going. Coverage is not great in Castletroy, Limerick? Why is this??

dalyer — Mon, 11 Apr 2016 17:09:15 GMT

Some people were reporting problems down that direction last week.

Not sure what the problem was or is.

You probably need to contact 48 support for advice/assistance on that issue.

Hope this helps.