topic Re: photos in Other Help

photos

gerfahy — Tue, 30 Jul 2013 14:31:18 GMT

I cant send or receive photos... Help please. I have a Sony Xperia.

Re: photos

dalyer — Tue, 30 Jul 2013 22:34:44 GMT

You need a data connection (i.e. membership or add-on that gives internet/data access), your internet/MMS settings configured correctly and credit on your account because sending (national) MMS messages costs 30c a go and are not included in the membership/add-on bundle.

Do you have all of these? If so then something else is wrong so log a support request to get 48 to advise.

Hope this helps.

Re: photos

stark — Wed, 06 Apr 2016 09:43:08 GMT

Hello, I can't send or receive photos . I believe it has to be set up as I have to pay for them. Can you help me set this up please. Thank you . John

Re: photos

dalyer — Wed, 06 Apr 2016 10:04:12 GMT

You set this up yourself - 48 don't have to do anything.

See here:

A little note about picture messaging

So you need:

A data allowance as part of your membership or data add-on
Your internet/MMS APN settings configured correctly - see here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560
Cash credit to pay for sending MMS messages - 30c each.

Hope this helps.

Re: photos

dalyer — Wed, 06 Apr 2016 15:49:13 GMT

Did that help at all?