topic Re: HELP NEED CREDIT NOT ADD ONS in Other Help

HELP NEED CREDIT NOT ADD ONS

Anon — Wed, 30 Mar 2016 10:32:52 GMT

I've just bought add ons but should have selected credit as I need to call a 1850 number a.s.a.p? How do I change it to credit please?

Re: HELP NEED CREDIT NOT ADD ONS

dalyer — Wed, 30 Mar 2016 10:47:24 GMT

You need to contact 48 support.

Only they can possibly refund the cost of the mistaken add-on purchase (if the add-on has not yet been used) and/or convert it to cash credit instead.

http://www.48months.ie/help#ask-a-48-agent

In case it helps there are often regular landline alternatives to common 1850/1890 numbers and those would be covered by your membership/add-on landline allowance and may work out more cost effective in some cases:

http://www.saynoto1890.com/

Hope this helps.

Re: HELP NEED CREDIT NOT ADD ONS

dalyer — Wed, 30 Mar 2016 17:40:43 GMT

Did that help at all?