topic Re: Internet not working in Other Help

Internet not working

ccarty — Sat, 26 Mar 2016 20:36:44 GMT

I have went through the the guide and done everything it told me to do but I still don't have Internet. There is an r beside my signal bar which means I am on roaming. I can still send a text but I can't use the Internet

Re: Internet not working

dalyer — Sat, 26 Mar 2016 23:17:20 GMT

Follow the instructions here.
They work.

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

48 is a virtual network operating on the 3 network so some phones think that they're roaming.
If there is no "national (data) roaming" on your phone that gets rid of the "R" on the signal bars then just ignore it.
It doesn't do any harm & doesn't incur any extra costs.

Hope this helps.

Re: Internet not working

dalyer — Sun, 27 Mar 2016 09:58:34 GMT

Did that help at all?

Re: Internet not working

Anon — Sun, 27 Mar 2016 10:02:54 GMT

I have renewed membership and paid 20 euro for the Don but I can't get access to the Internet. What am I missing. Why won't it allow me to get in.

Re: Internet not working

dalyer — Sun, 27 Mar 2016 10:08:11 GMT

Are your internet settings configured correctly?
See here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Are you sure that the new membership has started and the data allowance is available?
That will not be the case if you have a current membership which has not yet expired in which case the new membership will stack to kick in when the current one expires.
Dial *100*8# and hit call to check your data allowance balance.
If it's zero because the new membership has not started yet then you need to wait until it does or buy a data add-on.

Hope this helps.

Re: Internet not working

ccarty — Sun, 27 Mar 2016 13:39:18 GMT

I have only bought my membership yesterday so it is not the problem. I have went through the guide and done everything again and it still has not work. I am not sure what else to do. I have also restarted my phone.

Re: Internet not working

dalyer — Sun, 27 Mar 2016 15:38:19 GMT

What happens when you dial *100*8#?

Did you definitely follow these instructions and not any others?
These settings work. Some others on the website do not.

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

If things still don't work then post your settings here for review.
Screenshots are best if possible.

Hope this helps.

Re: Internet not working

ccarty — Sun, 27 Mar 2016 15:40:16 GMT

Thanks finally got it

Re: Internet not working

dalyer — Sun, 27 Mar 2016 15:52:30 GMT

You mean it's working now?

Re: Internet not working

ccarty — Sun, 27 Mar 2016 16:00:50 GMT

Yes thanks for the help

Re: Internet not working

dalyer — Sun, 27 Mar 2016 16:06:27 GMT

Great. Glad you got it sorted.