topic Re: Roaming in Other Help

topic Re: Roaming in Other Help https://community.48.ie/t5/Other-Help/Roaming/m-p/39716#M16187 <P>You seem to be using an iPhone?</P> <P>In that case you need to be aware of this when roaming:</P> <P> </P> <P><A id="link_57" class="page-link lia-link-navigation lia-custom-event" href="https://community.48.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-unread-message" target="_blank">iPhone abroad issue </A></P> <P> </P> <P>It's a stupid iPhone issue that keeps hitting people - and not just on 48. Blame Apple. <img id="manindifferent" class="emoticon emoticon-manindifferent" src="https://community.48.ie/i/smilies/16x16_man-indifferent.png" alt="Man Indifferent" title="Man Indifferent" /></P> <P> </P> <P>If you think that you are due a refund then contact 48 support and ask them about it:</P> <P> </P> <P><A href="http://www.48months.ie/help#ask-a-48-agent" target="_blank">http://www.48months.ie/help#ask-a-48-agent</A></P> <P> </P> <P>Hope this helps.</P> Mon, 14 Mar 2016 22:52:03 GMT dalyer 2016-03-14T22:52:03Z Roaming https://community.48.ie/t5/Other-Help/Roaming/m-p/39713#M16186 I was in lanzarotte for 3 days from 4 to 7 March - I topped up with EU roaming before I went to the value of €5.50, my sim would not work over there or could I connect to another server- I will lose the credit the end of he month - can I be credited to my account for the value of €5.50 ?? Mon, 14 Mar 2016 18:23:01 GMT https://community.48.ie/t5/Other-Help/Roaming/m-p/39713#M16186 chrisraf 2016-03-14T18:23:01Z Re: Roaming https://community.48.ie/t5/Other-Help/Roaming/m-p/39716#M16187 <P>You seem to be using an iPhone?</P> <P>In that case you need to be aware of this when roaming:</P> <P> </P> <P><A id="link_57" class="page-link lia-link-navigation lia-custom-event" href="https://community.48.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-unread-message" target="_blank">iPhone abroad issue </A></P> <P> </P> <P>It's a stupid iPhone issue that keeps hitting people - and not just on 48. Blame Apple. <img id="manindifferent" class="emoticon emoticon-manindifferent" src="https://community.48.ie/i/smilies/16x16_man-indifferent.png" alt="Man Indifferent" title="Man Indifferent" /></P> <P> </P> <P>If you think that you are due a refund then contact 48 support and ask them about it:</P> <P> </P> <P><A href="http://www.48months.ie/help#ask-a-48-agent" target="_blank">http://www.48months.ie/help#ask-a-48-agent</A></P> <P> </P> <P>Hope this helps.</P> Mon, 14 Mar 2016 22:52:03 GMT https://community.48.ie/t5/Other-Help/Roaming/m-p/39716#M16187 dalyer 2016-03-14T22:52:03Z Re: Roaming https://community.48.ie/t5/Other-Help/Roaming/m-p/39727#M16193 <P>Did that help at all?</P> Tue, 15 Mar 2016 13:47:54 GMT https://community.48.ie/t5/Other-Help/Roaming/m-p/39727#M16193 dalyer 2016-03-15T13:47:54Z Re: Roaming https://community.48.ie/t5/Other-Help/Roaming/m-p/39798#M16239 Hi thanks can't seem to b able to contact 48 support - keeps throwing me back 2 ask the community !! Tue, 22 Mar 2016 11:30:11 GMT https://community.48.ie/t5/Other-Help/Roaming/m-p/39798#M16239 chrisraf 2016-03-22T11:30:11Z Re: Roaming https://community.48.ie/t5/Other-Help/Roaming/m-p/39799#M16240 <P>On the iPhone app or on the website?</P> <P>Do these links not work?</P> <P> </P> <P><A href="http://www.48months.ie/help#ask-a-48-agent" target="_blank">http://www.48months.ie/help#ask-a-48-agent</A></P> <P><A href="http://www.48months.ie/help/ask-agent" target="_blank">http://www.48months.ie/help/ask-agent</A></P> <P><A href="https://server.lon.liveperson.net/hc/62134218/?cmd=file&file=visitorWantsToChat&site=62134218" target="_blank">https://server.lon.liveperson.net/hc/62134218/?cmd=file&file=visitorWantsToChat&site=62134218</A></P> <P> </P> <P>If not then email support here:</P> <P> </P> <P><A href="mailto:support@48months.zendesk.com" target="_self">support@48months.zendesk.com</A></P> <P> </P> <P>You could also post your question here in case anybody in the community forum could help?</P> <P> </P> <P>Hope this helps.</P> Tue, 22 Mar 2016 12:58:14 GMT https://community.48.ie/t5/Other-Help/Roaming/m-p/39799#M16240 dalyer 2016-03-22T12:58:14Z Re: Roaming https://community.48.ie/t5/Other-Help/Roaming/m-p/39804#M16245 <P>Did that help at all?</P> Wed, 23 Mar 2016 13:58:30 GMT https://community.48.ie/t5/Other-Help/Roaming/m-p/39804#M16245 dalyer 2016-03-23T13:58:30Z Re: Roaming https://community.48.ie/t5/Other-Help/Roaming/m-p/39809#M16250 Great thank you got sorted & refunded <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span> Wed, 23 Mar 2016 23:48:17 GMT https://community.48.ie/t5/Other-Help/Roaming/m-p/39809#M16250 chrisraf 2016-03-23T23:48:17Z Re: Roaming https://community.48.ie/t5/Other-Help/Roaming/m-p/39810#M16251 <P>Great - glad you got sorted.</P> Wed, 23 Mar 2016 23:52:33 GMT https://community.48.ie/t5/Other-Help/Roaming/m-p/39810#M16251 dalyer 2016-03-23T23:52:33Z