topic Where's my data? in Other Help

Where's my data?

fionnathaner — Fri, 19 Feb 2016 10:56:17 GMT

Sometimes I get no mobile data connection, for days at a time. I'm in Dublin at the moment, so signal should be strong. My Samsung Galaxy s6 is configured correctly, because I get data some times. I've plenty left in my account. Why does this happen? What can I do?

Re: Where's my data?

dalyer — Fri, 19 Feb 2016 11:17:43 GMT

If your settings are definitely correct then you probably need to get onto 48 support for advice here:

http://www.48months.ie/help#ask-a-48-agent

Double check your settings against the instructions here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Maybe try a replacement SIM to see if that helps?

Need to swap your SIM?

Hope this helps.

Re: Where's my data?

fionnathaner — Fri, 19 Feb 2016 11:31:32 GMT

Thanks, Dalyer. I've sent a note to an agent.

Re: Where's my data?

dalyer — Sat, 20 Feb 2016 10:40:57 GMT

Did you get anywhere with this?