topic Re: Oneplus 2 Internet in Other Help

Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 10:42:02 GMT

My new oneplus 2 arrived last week. The internet took a bit of fidleing to get working but it worked in the end. After a day it stopped working and hasent worked since. I have entered all the setting correctly , trying slightly different variations as advised by other threads. Mobile data and dats roaming are both on. I'm out of ideas now. There is an 'R' beside my reception symbol on the top right of the screen, indicating that the phone thinks its roaming. Also when I go to select my network , 48 isn't an option. I must connect to o2. I guess this is why it thinks its roaming. Any help would be appreciated. Thanks, Conor

Re: Oneplus 2 Internet

dalyer — Mon, 01 Feb 2016 11:13:27 GMT

These instructions/settings work for all phones:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

The most common problem is that APN type = default,mms,supl doesn't work and should instead be APN type = * or that the Authentication type is set and should be left blank/not set.

If you can't get your settings working then please post screenshots of your settings.

48 is a virtual network (MVNO) so some phones think that they are always roaming even when on the "home" network.

Some phones have an option to disable the roaming 'R' in these circumstances but where that's not available you just have to live with it. It does not involve any additional cost or service issues.

Hope this helps.

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 11:28:52 GMT

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 11:30:09 GMT

Thanks for your response. Above are the screen shots from my settings. Thanks, Conor

Re: Oneplus 2 Internet

dalyer — Mon, 01 Feb 2016 11:44:43 GMT

Can you try APN type = default,mms,supl?

Can you post screenshots of your data and data roaming settings too please?

Do you have a single APN defined?

I'm just not clear why the Authentication type setting is listed twice...

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 12:09:45 GMT

Authentication type is not listed twice , its the overlap from my screenshots. I have tried APN type = default,mms,supl but will try again. I will post screenshots below.

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 12:11:42 GMT

Re: Oneplus 2 Internet

dalyer — Mon, 01 Feb 2016 12:21:05 GMT

@conors891 wrote:
Authentication type is not listed twice , its the overlap from my screenshots. I have tried APN type = default,mms,supl but will try again. I will post screenshots below.

Ah - OK.

Let me know if there's any change with APN type = default,mms,supl

Can you post a screenshot of System settings > About phone > Status > SIM status or whatever the equivalent menu path is on your phone?

I'm curious about Mobile network type and Service status.

What options are available for Preferred network type?
I just wonder if having GSM/WCDMA/LTE might be a problem as 48 does not support LTE.

I wonder if GSM/WCDMA (if available as an option) might help?

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 12:24:12 GMT

No still no change . I have deleted all other APNs so there is only one now. Thanks

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 12:37:32 GMT

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 12:38:51 GMT

The options are lte, 3g, 2g. I have tried all 3. Thanks

Re: Oneplus 2 Internet

dalyer — Mon, 01 Feb 2016 13:11:22 GMT

OK - I'm stumped I'm afraid.

All I can suggest is that you ask 48 support:

http://www.48months.ie/help#ask-a-48-agent

However I'm pretty sure that other One Plus One/Two users have managed to get this working.

http://community.48months.ie/t5/Internet/One-plus-2-mobile-data-settings/m-p/37910/highlight/true#M248

http://community.48months.ie/t5/Phones/One-plus-x-can-t-get-roaming-data/m-p/38585/highlight/true#M132

http://community.48months.ie/t5/Need-Help/one-plus-one-mobile-data-settings/m-p/31531/highlight/true#M10279

I wondered if there was some problem with dual SIM phones on 48 but my own phone is a dual SIM (albeit with the second SIM slot empty) and it works fine.

Re: Oneplus 2 Internet

dalyer — Mon, 01 Feb 2016 13:13:52 GMT

@conors891 wrote:

Hmmm ... mine works but has Mobile network state = Connected not Unknown as in your screenshot.

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 17:03:56 GMT

Took the phone out of my pocket there and I now have internet. Hopefully it stays that way, thanks for your help.

Re: Oneplus 2 Internet

Anon — Mon, 01 Feb 2016 17:13:15 GMT

Try these settings. Had some problems using the settings given, but uses these settings which were on my other phone and it now works fine.

Name : Internet
APN : 48months.liffeytelecom.com
Proxy : Not Set
Port : Not set
User name : Not set
Password : Notset
Server : Not set
MMSC : Not set
MMS Proxy : Not set
MMS Port : Not set
MCC : 272
MNC : 11
Authentication type : None
APN type : Default
APN protocol : IPv4
APN Roaming protocol : IPv4
Bearer : Unspecified

Re: Oneplus 2 Internet

dalyer — Mon, 01 Feb 2016 17:20:02 GMT

Hi beware - bear in mind that this settings will not allow you to send/receive MMS.

Conor - what are your settings now? I meant to say that after making any changes you should power of and on again.

Re: Oneplus 2 Internet

conors891 — Mon, 01 Feb 2016 20:57:18 GMT

The usual settings with apn type = *

Re: Oneplus 2 Internet

dalyer — Wed, 03 Feb 2016 20:10:37 GMT

Is it still working OK?