Membership paid but can't call or text

Anon — Tue, 14 May 2013 09:55:39 GMT

My girl friend paid my membership as gift to someone but i cant call anyone but i can text. when i open my account its says i cant call and i cant pay my memebership again as well.

Thank you

Re: cant call or text

dalyer — Tue, 14 May 2013 10:26:34 GMT

If you can text then you must have a current membership. Your online account should clarify what it is and when it expires. What does your online account say about your membership status, expiry date and calls/texts/data/credit balances?

If you can't call then you may have used up your call allowances. In which case you may need to buy a calls add on. Buying a new membership now will not prematurely end your current membership & give you calls. The current membership still has to run its course.

If your gf did use the correct number to buy you membership then it will have stacked for use when your current membership expires.

Hope this helps.

topic Re: cant call or text in Other Help

Membership paid but can't call or text

Re: cant call or text