topic Re: call abroad in Other Help

call abroad

telivision — Fri, 13 Feb 2015 15:28:53 GMT

How can I call England how do I top up for that

Re: call abroad

dalyer — Fri, 13 Feb 2015 15:35:14 GMT

International calls are not covered by membership or add-on bundled allowances.

You need cash credit on your account to pay for them.

50c per minute to Europe (landlines or mobiles). 25c per text.

See here:

Other call charges

You also need to use the appropriate dialing prefixes e.g. 00 44 ....

Hope this helps.

Re: call abroad

busylizzy — Thu, 21 Jan 2016 18:19:11 GMT

I also have a problem calling or texting Britain. I have cash credit and am using the correct prefix but still no luck. Please help.

Re: call abroad

dalyer — Thu, 21 Jan 2016 18:46:02 GMT

What number format are you using?
What happens when you try? Any errors etc?
Do you have a current membership as well as cash credit?
If necessary you may need to contact 48 support for help with this:

http://help.48months.ie/requests/new

Hope this helps.

Re: call abroad

dalyer — Fri, 22 Jan 2016 08:52:46 GMT

Did that help at all?

Re: call abroad

busylizzy — Sat, 23 Jan 2016 19:53:03 GMT

Sorry did not help. Will contact 48

Re: call abroad

dalyer — Sat, 23 Jan 2016 20:24:44 GMT

What about the questions that I asked above?