topic Membership Change in Other Help

Membership Change

saylward — Wed, 13 Jan 2016 23:21:00 GMT

The wifi is down in my house, so I wanted to change my plan from Guido (which expire early next month) to something different, that had more data, so I could stream things/use internet.

However, I didn't realize that the new membership (Mitch) would not be added until the current membership had run its course. Is there any way to change this? As I would only want to use the mitch now, and would not like it next month as I would need more texts than that.

Any help would be greatly appreciated.

Re: Membership Change

dalyer — Thu, 14 Jan 2016 00:19:37 GMT

There is no way to have a new membership start before the current one has expired.
You might want to look at buying add-ons if you need more data and/or text allowances on your current membership.

Hope this helps.

Re: Membership Change

saylward — Thu, 14 Jan 2016 09:22:17 GMT

Hi. Yes, I've realised that now.
But is there any way to cancel the next membership, as I really don't want to use the Mitch next month.

Re: Membership Change

dalyer — Thu, 14 Jan 2016 09:48:33 GMT

If you bought a membership in advance which hasn't started yet then contact 48 support and ask them if they can refund it for you:

http://help.48months.ie/requests/new

If you want to buy a particular membership on an ongoing basis then automatic membership renewal may be a good idea:

http://community.48months.ie/t5/Most-Popular-Questions/Automatic-membership-renewal/td-p/32390/jump-to/first-unread-message

Hope this helps.

Re: Membership Change

dalyer — Sun, 17 Jan 2016 17:03:10 GMT

Did that help at all?