topic refreshing sim/not Registered in Other Help

refreshing sim/not Registered

moviefreak79 — Mon, 07 Dec 2015 10:19:49 GMT

Hi I am experiencing difficulty with the network. All morning it flashes up on my phone "sim refreshing " and I cannot make a call. I still have my monthly membership and I have turned the phone on and off and removed the sim and cleaned it and still no luck.
Can you help please

Re: refreshing sim/not Registered

dalyer — Mon, 07 Dec 2015 11:51:48 GMT

A few people have reported this problem recently and they all seem to be using Samsung Galaxy phones.

Those phones do have a problem whereby they spontaneously lose settings for some reason.

This is reported all over the internet and is not specific to 48 but I have never seen a general fix for the problem.

All I can suggest here is

Switch off, take the SIM out, gently clean the contacts, reinsert it, switch on and see if that helps at all.
Double check that roaming/data roaming is enabled and all internet settings are correct if relevant. See here: http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560
Manually scan for networks and if you see 48 try to connect to it.

If all else fails then you will probably need to contact 48 support for assistance:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: refreshing sim/not Registered

moviefreak79 — Mon, 07 Dec 2015 11:54:58 GMT

Thanks for tat answer hopefully it will solve the problem

Re: refreshing sim/not Registered

dalyer — Mon, 07 Dec 2015 23:20:23 GMT

Did you get sorted?

Re: refreshing sim/not Registered

moviefreak79 — Mon, 07 Dec 2015 23:54:35 GMT

I did thanks so much for the info much appreciated

Re: refreshing sim/not Registered

dalyer — Tue, 08 Dec 2015 14:09:52 GMT

Glad you got it sorted.

Re: refreshing sim/not Registered

JeanN5078 — Wed, 23 Jun 2021 05:32:33 GMT

How did you solve the issue? Please.

Re: refreshing sim/not Registered

RoseW1185 — Sun, 20 Feb 2022 16:20:27 GMT