topic Re: no service after changing sims in Other Help

no service after changing sims

gilliancorbett — Thu, 12 Jun 2014 17:57:45 GMT

hi,

have registered my sim, applied for move to old number, and was told to wait the two hours for change over.

its now over 24hrs later and when i tried the new sim after turning my phone off and on again, im getting 'no service.'

what else do i need to do?

thanks

Re: no service after changing sims

dalyer — Thu, 12 Jun 2014 21:23:07 GMT

Does the old sim work?
What does it say when you log into your online account?
What number is displayed?
Is the phone unlocked for use on any network?
You should probably contact 48 support about the delay in porting your number anyway.
See the "How to get help" key post.

Hope this helps.

Re: no service after changing sims

money81 — Thu, 19 Nov 2015 15:24:11 GMT

Changed number over to 48 but i've no signal? Any idea's?

Re: no service after changing sims

dalyer — Thu, 19 Nov 2015 15:41:42 GMT

Do a manual scan for networks.

What ones do you see?

Can you see and connect to 48?

Have you enabled roaming/data roaming?

Re: no service after changing sims

dalyer — Thu, 19 Nov 2015 23:27:47 GMT

Any update?