topic Re: Buying add ons in Other Help

Buying add ons

jaynolan94 — Sat, 13 Dec 2014 00:06:01 GMT

Hi guys when I log in it says processing last order and will not let me buy anything ? Anyone had this problem

dalyer — Sat, 13 Dec 2014 10:55:22 GMT

What is the exact message that you get and when exactly do you get it in the purchase process?

What does your My History page say about recent purchases/payments?

Does it reflect the most recent on that you completed?

If you have enough cash credit then you could try buying add-ons by text:

If you don't have enough cash credit then you could try first topping up by voucher:

You might need to contact 48 support about the original problem though:

Hope this helps.

jaynolan94 — Sun, 14 Dec 2014 00:29:07 GMT

Just says we adding the good stuff and refresh page... When I go into history everything is paid ?

jaynolan94 — Sun, 14 Dec 2014 00:30:40 GMT

And it won't let but credit or anything

dalyer — Sun, 14 Dec 2014 00:34:02 GMT

Sounds odd.

You probably need to log a support request as I suggested above so.

Most likely only 48 support can sort this out for you.

Hope this helps.

canvasjunction — Sat, 24 Oct 2015 10:50:11 GMT

I'm still waiting for mine. Stuck on processing order. Took the money but no Internet. It has really left me stuck

canvasjunction — Sat, 24 Oct 2015 10:51:35 GMT

Three days now.....

dalyer — Sat, 24 Oct 2015 11:07:31 GMT

You should contact 48 support so

http://help.48months.ie/requests/new

Hope this helps.

dalyer — Thu, 29 Oct 2015 09:27:48 GMT

Did you get this sorted?

canvasjunction — Sun, 01 Nov 2015 16:18:42 GMT

I'm still waiting for the add on, but thank you for your help, I really appreciate it 😊

dalyer — Sun, 01 Nov 2015 16:59:05 GMT

Did you contact 48 support to ask them to investigate?

http://help.48months.ie/requests/new

Hope this helps.